Question 1

What is Got Tech Solutions?

Accepted Answer

Got Tech Solutions is a New Jersey-based digital infrastructure, website management, AI consulting, AI agentic build, and technology training company. Got Tech Solutions helps small businesses, nonprofits, churches, schools, government agencies, entrepreneurs, workforce development partners, campaigns, and community organizations manage the digital tools they use every day.

Question 2

Who founded Got Tech Solutions?

Accepted Answer

Got Tech Solutions was founded by Kim Mobley, a New Jersey-based digital infrastructure and AI consultant with experience in website management, workforce technology training, government and nonprofit digital strategy, and AI adoption for mission-driven organizations.

Question 3

Where is Got Tech Solutions located?

Accepted Answer

Got Tech Solutions is based in New Jersey and serves clients locally in Jersey City and Hudson County, regionally across New Jersey and New York, and remotely nationwide. Most services are delivered online.

Question 4

Who does Got Tech Solutions work with?

Accepted Answer

Got Tech Solutions works with small businesses, solopreneurs, nonprofits, churches, schools, government agencies, workforce development programs, entrepreneurs, campaigns, and community organizations. Past and current clients include the Jersey City Economic Development Corporation, Jersey Black Business Collective, Teachers on the Set, the Joyce Watterman mayoral campaign, NAACP Bayonne Branch, and Intense Behavioral Services.

Question 5

What makes Got Tech Solutions different from a typical web design agency?

Accepted Answer

Got Tech Solutions is not just a web design agency. The company combines website design and ongoing management, digital infrastructure support, AI consulting and agentic builds, and technology training in one practical, community-centered service model. Most agencies build and disappear; Got Tech Solutions provides Support Beyond Launch and Training Included.

Question 6

Does Got Tech Solutions offer social media management or webinar production?

Accepted Answer

No. Got Tech Solutions does not offer social media management or webinar production. The company focuses on websites, digital infrastructure, AI consulting and agentic builds, technology training, and digital media support such as photo and video slideshows.

Question 7

Does Got Tech Solutions design new websites or only manage existing ones?

Accepted Answer

Got Tech Solutions does both. The company designs and builds new websites, redesigns outdated websites, and provides ongoing management for sites built by Got Tech Solutions and sites built by others.

Question 8

What platforms does Got Tech Solutions build on?

Accepted Answer

Got Tech Solutions builds on Wix, Square, Manus, and other modern platforms. The team also works with the platforms clients already use and helps choose a platform based on goals, budget, and team capacity.

Question 9

How long does it take to build a website with Got Tech Solutions?

Accepted Answer

Most Got Tech Solutions websites take three to six weeks from kickoff to launch. Timeline depends on the size of the site, how quickly content is provided, and how many rounds of revisions are needed.

Question 10

What is included in a Got Tech Solutions website package?

Accepted Answer

A mid-sized Got Tech Solutions business website package is $1,350 and includes up to 15 pages, mobile-responsive design, SEO basics (page titles, meta descriptions, heading structure, alt text), online forms, appointment or event integration, a QR code link, 30 days of post-build maintenance, and a training session for the client team.

Question 11

How much does a small business or nonprofit website cost?

Accepted Answer

A small business or nonprofit website from Got Tech Solutions typically starts at $1,350 for a mid-sized 15-page package. Smaller starter sites and larger custom builds are available. Ongoing website management plans start at $175 per month.

Question 12

What should a small business or nonprofit website actually include?

Accepted Answer

A small business or nonprofit website should include a clear home page, an about page, a services or programs page, a contact page with form, mobile-responsive design, SEO basics, and at least one call-to-action such as a booking link, donation link, or contact form.

Question 13

Wix vs Squarespace vs WordPress: which one is best for a nonprofit or small business?

Accepted Answer

Wix is one of the easiest to manage long-term, includes built-in hosting and security, and is a platform Got Tech Solutions often recommends for small businesses, nonprofits, churches, and community organizations. Squarespace is strong for visual brands. WordPress offers the most flexibility but requires more technical maintenance and separate hosting. The right choice depends on the team's comfort level and long-term capacity to manage the site.

Question 14

What does Got Tech Solutions website management include?

Accepted Answer

Got Tech Solutions website management includes content and image updates, new pages within the plan, SEO improvements, accessibility checks, broken link checks, form and booking updates, payment link updates, analytics review, quality checks, and ongoing support and recommendations.

Question 15

What is the difference between web hosting and website management?

Accepted Answer

Web hosting is the infrastructure that keeps a website online, handled by platforms like Wix, Square, or Manus. Website management is the ongoing work of keeping the site accurate, updated, optimized, and aligned with business goals. Got Tech Solutions provides website management while the platform handles infrastructure-level hosting and security.

Question 16

How much does website management cost with Got Tech Solutions?

Accepted Answer

A mid-sized Got Tech Solutions website management plan is $175 per month and covers up to 15 pages with content updates, SEO updates, accessibility checks, and ongoing website support. Smaller and larger plans can be customized to the client's needs.

Question 17

Does Got Tech Solutions handle hosting and security?

Accepted Answer

When Got Tech Solutions builds on Wix, Square, Manus, or a similar platform, that platform handles infrastructure-level hosting, uptime, and platform security. Got Tech Solutions manages website content, structure, SEO, accessibility, forms, integrations, analytics, and ongoing updates.

Question 18

What is digital infrastructure support?

Accepted Answer

Digital infrastructure support is the setup and organization of the business systems behind daily operations, including business email, cloud storage, shared drives, online forms, scheduling tools, payment links, and digital workflows. Got Tech Solutions provides digital infrastructure support for small businesses, nonprofits, schools, churches, and government agencies in New Jersey and remotely.

Question 19

Can Got Tech Solutions set up Google Workspace or Microsoft 365?

Accepted Answer

Yes. Got Tech Solutions sets up Google Workspace and Microsoft 365 for small businesses, nonprofits, churches, schools, and community organizations, including business email, shared drives, file organization, team access, and basic workflows. Training is included.

Question 20

What is AI consulting and who is it for?

Accepted Answer

AI consulting helps organizations understand which AI tools to use, how to use them responsibly, and how to apply them to real work like email, documents, content, reporting, training, and customer service. Got Tech Solutions provides AI consulting for small businesses, nonprofits, schools, churches, workforce programs, and community organizations.

Question 21

What is the difference between AI consulting and AI training?

Accepted Answer

AI consulting is strategy work that helps an organization decide which AI tools to adopt, how to use them, and how to build AI-powered workflows. AI training teaches staff and team members how to actually use specific AI tools day-to-day. Got Tech Solutions offers both, often together, so organizations get a plan and the skills to follow it.

Question 22

What is an AI agent or agentic build?

Accepted Answer

An AI agent, also called an agentic build, is an AI-powered assistant, workflow, or automation that helps an organization complete everyday tasks more efficiently. Examples include a client intake assistant, an FAQ assistant for a website, an internal knowledge assistant, a proposal-writing assistant, or a workflow that turns intake forms into service summaries and follow-up emails.

Question 23

What is the difference between an AI chatbot and an AI agent?

Accepted Answer

A chatbot answers questions based on a fixed script or knowledge base. An AI agent can take actions, follow multi-step workflows, draft documents, summarize information, and connect to other tools to complete real tasks. Got Tech Solutions builds AI agents that go beyond simple chat to support daily operations.

Question 24

How do I know if my small business or nonprofit is ready to use AI?

Accepted Answer

A small business or nonprofit is ready to use AI when leadership is open to new tools, there is at least one repetitive task that could be automated or accelerated, and staff are willing to participate in a short training. Got Tech Solutions offers AI readiness assessments to help organizations identify the right starting point before investing in tools.

Question 25

Is it safe to use AI with client or member information?

Accepted Answer

AI can be used safely when guided by clear policies, the right tools, and responsible practices. Got Tech Solutions helps organizations set up AI usage guidelines, choose tools with appropriate privacy controls, protect sensitive information, and train staff on responsible AI use.

Question 26

Can AI replace my staff?

Accepted Answer

No. AI works best as a support tool, not a replacement for people. Got Tech Solutions builds AI assistants and workflows that take repetitive work off staff plates so the team can focus on relationships, decisions, and mission-critical work that requires human judgment.

Question 27

Can Got Tech Solutions build a custom AI assistant for my organization?

Accepted Answer

Yes. Got Tech Solutions builds custom AI assistants for client intake, FAQ and customer support, internal knowledge access, training, proposal and grant writing support, content planning, and other task-specific needs. Each AI assistant is built around the organization's real work, language, and goals.

Question 28

Does Got Tech Solutions offer training for staff and teams?

Accepted Answer

Yes. Training is built into nearly every Got Tech Solutions service and is also offered as a stand-alone service. Training topics include digital literacy, AI tools, workplace productivity, cloud tools, Google Workspace, Microsoft 365, and business technology basics.

Question 29

What is Digital Literacy for Workforce Entry™?

Accepted Answer

Digital Literacy for Workforce Entry™ is an eight-week, Northstar-aligned digital literacy program from Got Tech Solutions designed for adults preparing for employment or entrepreneurship. Weekly two-hour sessions cover device basics, internet safety, email and calendar, documents, spreadsheets, AI-aided communication, presentation tools, and a final portfolio. Tuition is $500 with payment plan options.

Question 30

What is Digital Skills That Work™?

Accepted Answer

Digital Skills That Work™ is a workshop series from Got Tech Solutions for shorter, stand-alone digital literacy sessions. Topics include internet safety, professional email, job search basics, AI for work and life, cloud storage, documents, spreadsheets, and AI literacy for small business. Workshops are $35 per session.

Question 31

What is the Digital Literacy for Business Certification Program?

Accepted Answer

The Digital Literacy for Business Certification Program is a Got Tech Solutions training option built for business teams. It covers digital literacy, business technology tools, professional communication, AI-assisted business content, file organization, business documents, financial tracking spreadsheets, business pitch decks, and Northstar certification preparation. Pricing: $6,580 for nine sessions for up to ten participants.

Question 32

Does Got Tech Solutions create videos or slideshows?

Accepted Answer

Yes. Got Tech Solutions creates photo and video slideshows for birthdays, weddings, sports reels for school or application use, branded promotional videos, presentation visuals, and digital storytelling content for schools, families, businesses, and community organizations.

Question 33

Does Got Tech Solutions offer SEO services?

Accepted Answer

Yes. Got Tech Solutions offers practical SEO services as part of website design, website management, and digital strategy work. SEO services include page title and meta description optimization, heading structure improvements, alt text, internal linking, schema markup, analytics setup, and ongoing SEO updates.

Question 34

What is GEO and does Got Tech Solutions offer GEO services?

Accepted Answer

GEO stands for Generative Engine Optimization, the practice of optimizing website content so it is surfaced and cited by AI search engines like ChatGPT, Perplexity, Google AI Overviews, Gemini, and Claude. Yes, Got Tech Solutions offers GEO services for organizations that want their website to be visible in AI-powered search results, not just traditional Google results.

Question 35

What is the difference between SEO and GEO?

Accepted Answer

SEO helps a website rank in traditional search engines like Google and Bing through keywords, backlinks, and technical structure. GEO helps a website get cited by AI search tools like ChatGPT and Perplexity through direct answers, entity clarity, comparative content, and structured data. Got Tech Solutions provides both because organizations now need to be visible in both search environments.

Question 36

Why does my business need GEO optimization in addition to SEO?

Accepted Answer

Many people now use AI assistants like ChatGPT, Perplexity, and Google AI Overviews to research businesses, services, and answers. If a business is only optimized for traditional search, it can be invisible in AI search results. Got Tech Solutions helps small businesses, nonprofits, and community organizations show up in both traditional and AI-powered search.

Question 37

What does Got Tech Solutions include in a GEO and SEO package?

Accepted Answer

A Got Tech Solutions GEO and SEO package typically includes a website audit, page title and meta description optimization, heading structure improvements, schema markup (FAQ, Organization, LocalBusiness, and WebSite), entity-rich content rewrites, comparative and long-tail FAQ development, an author and expertise block, internal linking strategy, and analytics review.

Question 38

How do I get started with Got Tech Solutions?

Accepted Answer

Schedule a consultation through gottech.solutions. The first call covers what the organization needs, what is already in place, and what a practical next step looks like. Every consultation ends with clear options, not a hard sell.

Question 39

Does Got Tech Solutions offer payment plans?

Accepted Answer

Yes. Got Tech Solutions offers payment plans on many services and training programs. Specific options are shared during the consultation.

Question 40

Can Got Tech Solutions work with a tight budget?

Accepted Answer

Yes. Got Tech Solutions works with mission-driven organizations at many budget levels and will recommend the most practical starting point, even if that means starting small and growing over time.

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